What do you charge for shipping in the USA?
We ship via USPS at the following rates:
| Total Order | Shipping Charge |
|---|---|
| $0 - $3 | Free |
| $3.01 - $25 | $4.50 |
| $25.01 - $50 | $6.00 |
| $50.01 - $75.00 | $7.00 |
| $75.01 - $149.99 | $8.50 |
| $150.00 and more | Free |
*Free shipping does not apply to Wholesale orders or International Shipping
***Insurance is not included in these shipping rates. If you would like your order insured please add a note to your order or email us at sales@foreverminerals.com and we will invoice for the insurance fees thru PayPal. Payment must be made prior to shipping***
What would be the rate for international shipping?
We will ship internationally. Contact us with the products you would like to order and we will email you an invoice through PayPal for products and shipping. You then will be able to pay securely with a credit card.
Can I place an order online and have it shipped someplace other than my address?
Yes. During the checkout process you will be asked if the shipping address is different from yours.
Do you pay for insurance on shipped orders?
No. If you would like to have your order shipped insured, include a note on the shopping cart page when you check out. We will send you an email PayPal invoice for the additional insurance fees. Every order is shipped with a delivery confirmation number at no additional cost to you. You will receive this confirmation number by email when your order has been shipped.
What if I receive my order and the contents are damaged?
If you paid to have your order insured, take your package with the damaged contents to the nearest United States Post Office and make a damage claim.
If you did not purchase insurance and have damages to products due to improper packaging, contact us within 24 hours by email or call 316-425-5757 and leave your name and phone number and someone will return your call.
When can I expect my order to arrive?
After allowing 3 business days to process your order, you can expect your order to arrive within 7 days of shipping date. Need to rush your order? Just make a note in the shopping cart checkout page (in the provided message box) that you would like to rush this shipment and we will adjust shipping fees accordingly. Just let us know if you need it shipped Over-Night or Second Day Air.
